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Want to de-stress the school year? Ramp up your school-home communications

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Kara Stern
Kara Stern
Kara Stern is the director of education for SchoolStatus, a portfolio of data-driven solutions that help K12 districts improve attendance, strengthen family communication, support teacher growth, and simplify daily operations.

As we head back to school, a collective internal plea echoes: 鈥淧lease let this year be easier than last year.鈥

Fair! The last few years have been brutal, and the news as students head back to school isn鈥檛 confidence-inspiring. A generation of K-12 students requires at least of additional schooling due to COVID learning disruptions. And 70% of educators reported a rise in student behavioral issues. Attendance continues to decline, with an attendant effect on student achievement and drop-out rates.

But, there is one hack every teacher can use鈥攔egardless of the age group, student population, subject, or class size they teach鈥攖hat will improve the status quo: increase school-home communication. Conscious, positive school-home communications make everything in the classroom go more smoothly.


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Why? Because this communication builds trust.

Impact of school-home communications on student success

Study after study reveals that consistent school-home communication leads to improved:

  • Attendance
  • Academic achievement
  • Behavior outcomes and social-emotional functioning
  • Graduation rates
  • College attendance

There鈥檚 a simple but powerful reason behind this improvement and it鈥檚 trust. The more parents hear from their child鈥檚 teachers and principal, the more they feel in the know about what鈥檚 happening with their child at school. The more they鈥檙e informed, the more they鈥檙e able to support their child鈥檚 learning. And this builds their trust in the teacher. And parents who trust the teacher will send their child to school.

It鈥檚 a virtuous cycle with a significant impact. A showed that positive student outcomes during remote learning were associated with community levels of trust in their local institutions, including school districts.

Get started before Day 1

More than half of parents say back-to-school is their most stressful time of year. So, an effective communication plan begins before students return鈥攚ith a welcome letter. People to read emails with the word 鈥渨elcome鈥 in the subject line. The average open rate for emails is 19.7%, while 68.6% of people will open a welcome email. This makes your welcome one of the most important communications of the year. Easy items to include are:

  • The first-day schedule
  • An 鈥淎bout Me鈥 section
  • Calendar reminders
  • Contact info
  • A survey to get to know the family
  • A note about what parents can expect from you, communication-wise

Digital communications are key. They’re accessible on any device. More importantly, they鈥檙e translatable, which means the 20% of families who do not speak English at home will be able to read the information. If blank page syndrome hits, get help from ChatGPT. Give it a prompt like, 鈥淲rite a back-to-school welcome letter with key information that will put a nervous mom or English learner parent at ease.鈥

Boom. You鈥檝e got a draft to personalize.

The key to communication is consistency

First, decide on a cadence: weekly, biweekly or monthly. Then, create a template with clear headers such as: Schedule, Lunch Menu, Upcoming Events, Assignments and Shout Outs. Remember, most people skim on mobile. Clear headers and a consistent template register with busy parents on the go. Once your template is set, duplicate it for every update. Then, update the content.

The second part of building trust is ensuring everyone feels known. Remember that survey in your welcome letter? Include questions like: What are your hopes for your child this year? What information would you like me to know about your child? What鈥檚 the best way to contact you? Then take the time to follow up. Send a quick translatable text message to each child鈥檚 home adult saying, 鈥淭hank you for sharing info about Miles. Looking forward to getting to know all of you!鈥

And the parents who didn鈥檛 respond? 鈥淣ot sure if you saw the survey I sent about Nathan. I鈥檓 re-sending here, so I get your insight! Thank you!鈥

If school-home communication is seen as something that happens after classroom learning, it鈥檚 an added responsibility for teachers. But if we consider family communication as integral to a child鈥檚 success and instruction, then it stops being an add-on. Instead, it is one of the best and most important tools at your disposal.

And it will make the year easier.

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